About

Aspen Communication's roots with telecommunications go back 25 years to Lucent Technologies AT&T and Avaya. Today our focus is on delivering modern, cost effective, unified communication solutions to the SMB market. We deliver Unified Communication features and functionality with our Aspen Connect Hybrid PBX appliance. Aspen Connect integrates voice, data, video and mobility applications into one monthly service that provides significant benefits including reduced costs, increased productivity, greater flexibility, enhanced features and our 24/7 service.

Technology that can’t adapt is already extinct.  Your phone system is no different and all the major manufacturers are obsolescing the traditional PBX type of equipment because the way business is conducted today has changed.  Businesses today want scalability, mobile apps, remote worker and call recording.  The ability for your customer to connect with you with via voice, video or text is essential, whether you’re in your office or on the road.  Our Aspen Connect Hybrid platform provides these features and all the other Unified Communications features you expect from your Telecommunications system.  Call, Chat with us on our web site, or Email us today and let us help you move your Telecommunications to the future.

888-407-8996      https://aspenbts.com/

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Phones Deployed

10,384
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Miles Driven for Service Calls

525,690
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Work Orders Completed

19,224
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Happy Customers

2,482

Our Team

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Tim Grundy

Owner, Operations and Technical

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Toni Thorburn

Owner, Sales

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Judi Harris

Norther Nevada Sales Manager

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Chuck Jones

Senior Field Technician

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John Carvelli

Operations Manager

Our History

MISSION STATEMENT

Establish Aspen as the premier communication service and solution provider to small and mid-size business community by earning the loyalty of our customers and partners through the superior value we offer.

GOALS AND VALUES

  1. Do no harm.  To our clients, to our team members, to our partners or to our company.
  2. Hire and develop great people.  Empower them to make decisions, but balance this to take advantage or our strengths.
  3. Stay close to our customers.  Listen to them and care for them beyond their expectations.
  4. Provide superior systems and services.  The best quality defined by the customer.
  5. Pursue excellent in all we do.  It keeps customers happy and gives meaning to life.
  6. Keep it simple.  Focus on results, not on administrative processes.  This will be especially important as we grow.
  7. Run lean.  Spend wisely to achieve and goals and values.
  8. Be humble.  It helps keep an open mind, a caring attitude and respect for others.
  9. Be a team player.  Teams are more powerful than individuals.
  10. Employ good judgment.  It makes empowerment work.
  11. Keep our promises.  It builds precious credibility.
  12. Consider the future.  With an eye on the customer, be flexible and open to new ideas can change.  Be respectfully irreverent, questioning established ways, the "impossible," and things that conflict with our goals and values.

By doing the above, we commit to becoming a premier convenience communications company.